Director, Program Management Office

US-MO-Maryland Heights | US-OH-Solon
Job ID
# of Openings


Come work with us on the cutting edge of technology and be part of a dynamic and rapidly growing organization! ACLARA understands that a quality team will help us lead the way. We provide an environment that supports professional growth and opportunity for advancement and we offer competitive benefits such as medical, dental, vision, flex-spending, 401k, tuition reimbursement, vacation, holiday and PTO. As the leader in smart grid technology and service, Aclara integrates modern communications, electronics and analytics for use by utilities to increase data gathering that enables more refined control, management and automation in efforts to improve efficiency, reliability and overall performance of electric, water and gas networks.


The Director of Program Management Office (PMO) has considerable experience delivering new products and managing cross functional teams within the framework of the Product Lifecycle Management (PLM) and/or the New Product Introduction (NPI) process. He/she has keen abilities to organize and develop effective program teams that consistently deliver positive results. The Director has in-depth experience with development of PLM/NPI business processes, metrics, and with implementation of required operating mechanisms.

The Director will lead and participate in a wide range of cross-functional activities across the company, while managing Aclara’s team of Program Managers. A successful Director will be a role model to the program managers and other functional leaders participating in the PLM/NPI process. He/she will able to establish effective working relationships with the C-level executive team, functional leaders and teams of Engineers, Product Managers, Manufacturing, Software, Sales, Quality Assurance, and other Aclara resources.



  • Provide leadership, management and oversight of the PMO office, including career guidance and mentoring of program managers responsible for:
  • Development of the Integrated Program Plan (IPP),
  • Program execution monitoring and intervention,
  • Program quality and regulatory management, and
  • Execution of the customer satisfaction process.
  • Act as an expert resource and advisor to the Product Decision Board (PDB), Core Teams, and other program and/or project leads. 
  • Lead/facilitate the PLM/NPI process improvement planning and adoption (execution) across the company. Ensure alignment of all process reengineering efforts and effective integration of the existing processes with the PLM/NPI framework. Help coordinate applicable training and tools development. 
  • Provide C-level executive management with regular status updates for all PLM/NPI programs, including:
  • The company pipeline throughput,
  • Summary of key risks and opportunities,
  • Summary of staffing requests/assignments, and
  • Summary of programs financial information, contingencies and impacts on revenue projections.
  • Participate in other company initiatives (e.g., Creation of team building exercises, projects that may relate to sales, customer support, training, or engineering).
  • Build, evangelize and publicize the PMO strategy and benefits derived from the PLM/NPI improvements, including implementation of operating tools.


  • Employ key elements of the PLM/NPI process to help the business develop key performance indicators (KPIs) for management of ongoing operations. Help develop operating dashboards for key functions within the business.
  • Provide direction and advise teams on project selection, project integration, resources and prioritization. Ensure alignment with other process improvement work across the company.
  • Perform hands-on statistical analysis of operational data to help drive process improvement opportunities.



  • Minimum of a Bachelor’s degree in Electrical Engineering, Computer Science, Software Engineering, other relevant field.
  • 10 +years of directly relevant experience managing the implementation of complex new product development with 5 years of Engineering project management
  • Experience managing large scale projects in the electronics communications space or high speed manufacturing
  • Experience with setting up or participating in a successful Program Management Office (PMO).
  • Experience with structured Product Lifecycle Management (PLM) and/or New Product Introduction (NPI) processes and the framework implementation.
  • Proven track record of delivering new products
  • Experience managing cross-functional project teams and providing leadership and individual guidance to staff.
  • Experience working with outsourcing partners
  • Strong organizational, analytical and project management skills combined with technical aptitude.
  • Excellent communication and presentation skills (written, verbal and interpersonal) including executive presence and communication with C-level executives.
  • Proven leadership skills, including effective organizational, team building and conflict resolution skills.
  • Experience managing large scope high-technology programs.
  • In-depth experience working with analyzing and developing new business processes
  • Strong knowledge of MS PowerPoint, MS Excel, MS Project.


  • Advanced engineering or business degree.
  • Utility/energy industry experience, particularly related to AMI/metering systems
  • PMP Certified



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