Come work with us on the cutting edge of technology and be part of a dynamic and rapidly
ACLARA understands that a quality team will help us lead the way. We provide an environment that supports professional growth and opportunity for advancement and we offer competitive benefits such as medical, dental, vision, flex-spending, 401k, tuition reimbursement, vacation, holiday and PTO.
As the leader of smart infrastructure solutions (SIS) to water, gas, and electric utilities globally. Aclara SIS offerings include smart meters and other field devices, advanced metering infrastructure and software and services that enable utilities to predict and respond to conditions, leverage their distribution networks effectively and engage with their customers.
This role will provide a high level of customer service in the areas of field installation, troubleshooting and issue resolution for our master station, data collectors and endpoints. Position is responsible for meeting all of our contractual service level agreements for the work that they are assigned and providing timely support and resolution to our customers’ support requests.